Once the order has been approved please allow 1-5 business days for the order to be processed and then shipped. Please keep in mind that the time frame selected as shipping method during your checkout excludes any days necessary to process the order as explained above. Back orders, which come straight from Colombia, can take 3-4 weeks to be shipped. We only ship from Mon-Fri 8am-4pm, Saturday 8am-1PM ET .
¿HOW TO PROCESS A CHANGE REQUEST?
We invite you to read our quality policiesand answer the form available for this request.
¿IS IT NECESSARY TO REGISTER OR CREATE AN ACCOUNT TO MAKE A PURCHASE?
It is not necessary to create an account at Palaa Swimwear
¿WHAT ARE THE PAYMENT MEANS THAT YOU CAN USE IN THE ONLINE STORE?
You can pay with credit, debit, bank transfer or cash cards using our payment platform.
¿HOW TO USE A DISCOUNT COUPON?
If you have a discount voucher, you must follow the purchase steps and when making the payment enter the code in the field that says "APPLY COUPON"; and automatically the amount established in the total value of the purchase will be discounted.
¿CAN I MAKE WHOLESALE PURCHASES?
Currently in Palaa we only sell retail. Thanks for your interest.