Faqs

Once the order has been approved please allow 1-5 business days for the order to be processed and then shipped. Please keep in mind that the time frame selected as shipping method during your checkout excludes any days necessary to process the order as explained above. Back orders, which come straight from Colombia, can take 3-4 weeks to be shipped. We only ship from Mon-Fri 8am-4pm, Saturday 8am-1PM ET .

We invite you to read our quality policies  and answer the form available for this request.

It is not necessary to create an account at Palaa Swimwear

You can pay with credit, debit, bank transfer or cash cards using our payment platform.

If you have a discount voucher, you must follow the purchase steps and when making the payment enter the code in the field that says "APPLY COUPON"; and automatically the amount established in the total value of the purchase will be discounted.

Currently in Palaa we only sell retail. Thanks for your interest.